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Exhibitor Check-List

BY OCTOBER 1, 2013

checkmark Read the Exhibitor Guide, which contains the operation policies and procedures for the 2014 NBA All-Star Jam Session.
  • The Exhibitor Guide is found below on this site, and a .PDF download is available by clicking here.

checkmark Complete, sign and submit the Partner Acceptance form, located on the last page of the Exhibitor Guide, or via a .PDF download by clicking here. (REQUIRED)
  • E-Mail this form to Lindsay L. Dreyer at ldreyer@osacorp.com.

BY NOVEMBER 8, 2013

checkmark Submit a preliminary Floor Plan and/or Exhibit Design.
  • Please submit plans in AutoCAD .DWG format or 3ds Max files if possible. If these file formats are not an option, please submit an .EPS or other vector art file format.
  • E-Mail plans and designs to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Submit a preliminary Rigging Plot for review and approval.
  • E-Mail plots to Lindsay L. Dreyer at ldreyer@osacorp.com.

BY DECEMBER 27, 2013

checkmark If applicable, submit Booth Catering Order form to the MCCNOFB.
  • Click here to view the Booth Catering Menu Guide and click here to view the Booth Catering Order form.
  • Obtain approval from your NBA account manager for all hospitality services/catering, including food and beverage samples.
  • Submit the Booth Catering Order form directly to the Morial Convention Center New Orleans Food and Beverage Department.

BY JANUARY 1, 2014

checkmark Submit Certificate(s) of Insurance to OSA. (REQUIRED)
  • Coverage Requirements and Guidelines can be found on page 10 of the Exhibitor Guide, or via a .PDF download by clicking here.
  • Instruct insurance company to send the original certificate(s) to the certificate holder:
    OSA International, Inc.
    c/o Victoria Lenhart
    537 N. Edgewood Ave.
    Wood Dale, IL 60191

If you intend to use a contractor other than OSA International, Inc.:
checkmark Complete and submit a Request to Use Non-Official I&D Contractor to OSA. Click here for the form.
  • E-Mail this form to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Submit Certificate(s) of Insurance to OSA. (REQUIRED)
  • Coverage Requirements and Guidelines can be found on page 10 of the Exhibitor Guide, or via a .PDF download by clicking here.
  • Instruct insurance company to send the original certificate(s) to the certificate holder:
    OSA International, Inc.
    c/o Victoria Lenhart
    537 N. Edgewood Ave.
    Wood Dale, IL 60191

BY JANUARY 10, 2014

checkmark Submit revised Floor Plan and/or Exhibit Design, if applicable.
  • Please submit plans in AutoCAD .DWG format or 3ds Max files if possible. If these file formats are not an option, please submit an .EPS or other vector art file.
  • E-Mail plans and designs to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Submit a revised Rigging Plot for review and approval.
  • E-Mail plots to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Complete and submit an OSA Credit Card Authorization form, which is REQUIRED even if all orders are paid for via check.
  • Click here to view the Credit Card Authorization.
  • E-Mail the Credit Card Authorization form to Lindsay L. Dreyer at ldreyer@osacorp.com.

SUBMIT ORDERS FOR OSA’S SERVICES, IN ORDER TO RECEIVE INCENTIVE RATES BY JANUARY 10, 2014.

checkmark Review the Exhibitor Furnishings Guide & Rate Sheet and then submit the Exhibitor Furnishings order form with OSA’s Credit Card Authorization form to OSA, in order to receive incentive rates.
  • The Exhibitor Furnishings order form is availabile in .PDF form by clicking here.
  • E-Mail order form to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Submit the Audio/Visual/Lighting order form with OSA’s Credit Card Authorization form to OSA, in order to receive incentive rates.
  • The Audio/Visual/Lighting order form is availabile in .PDF form by clicking here.
  • E-Mail order form to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Submit the Rigging order form and the Lifts order form with OSA’s Credit Card Authorization form to OSA, in order to receive incentive rates.
  • The Rigging order form is availabile in .PDF form by clicking here.
  • The Lifts order form is availabile in .PDF form by clicking here.
  • E-Mail order form to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Submit the Labor order form with OSA’s Credit Card Authorization form to OSA, in order to receive incentive rates.
  • The Labor order form is availabile in .PDF form by clicking here.
  • E-Mail order form to Lindsay L. Dreyer at ldreyer@osacorp.com.

checkmark Submit the Material Handling order form with OSA’s Credit Card Authorization form to OSA, in order to receive incentive rates.
  • The Material Handling order form is availabile in .PDF form by clicking here.
  • E-Mail order form to Lindsay L. Dreyer at ldreyer@osacorp.com.

BY JANUARY 22, 2014

SUBMIT UTILITY ORDERS, IN ORDER TO RECEIVE DISCOUNT RATES.

checkmark If applicable, submit Request for Electrical Services order form to NOPFMI, in order to receive discount rates.
  • The Request for Electrical Services order form is available in .PDF form by clicking here.
  • Submit this form with NOPFMI’s Payment Authorization directly to New Orleans Public Facility Management, Inc. at the New Orleans Ernest N. Morial Convention Center.

checkmark If applicable, submit Request for Internet & Network Connectivity order form to NOPFMI, in order to receive discount rates.
  • The Request for Internet & Network Connectivity order form is available in .PDF form by clicking here.
  • Submit this form with NOPFMI’s Payment Authorization directly to New Orleans Public Facility Management, Inc. at the New Orleans Ernest N. Morial Convention Center.

checkmark If applicable, submit Compressed Air/Water/Drain/Gas/Steam order form to NOPFMI, in order to receive discount rates.
  • The Compressed Air/Water/Drain/Gas/Steam order form is available in .PDF form by clicking here.
  • Submit this form with NOPFMI’s Payment Authorization directly to New Orleans Public Facility Management, Inc. at the New Orleans Ernest N. Morial Convention Center.

checkmark If applicable, submit Request for Telecommunications Services order form to NOPFMI, in order to receive discount rates.
  • The Request for Telecommunications Services order form is available in .PDF form by clicking here.
  • Submit this form with NOPFMI’s Payment Authorization directly to New Orleans Public Facility Management, Inc. at the New Orleans Ernest N. Morial Convention Center.

IF ORDERING ANY OF THE ABOVE UTILITIES FROM THE NOPFMI, SUBMIT A PAYMENT AUTHORIZATION FORM

checkmark If applicable, submit NOPFMI’s Payment Authorization form with your utility orders.
  • The Payment Authorization form is available in .PDF form by clicking here.
  • Submit this form with your utility orders, directly to New Orleans Public Facility Management, Inc. at the New Orleans Ernest N. Morial Convention Center.

BY JANUARY 24, 2014

checkmark Submit the Booth Cleaning order form to FILO Productions.
  • The FILO Janitorial Order form is available in .PDF form by clicking here.
  • E-Mail order form to Kevin Weinhandl at kevin@callfilo.com, or fax it to (651) 286-3356.

PRIOR TO SHIPPING FREIGHT TO EITHER THE ADVANCE WAREHOUSE OR THE EVENT SITE

checkmark Submit the Freight Information form to OSA.
  • The Freight Information form is available in .PDF form by clicking here.
  • E-Mail form to Lindsay L. Dreyer at ldreyer@osacorp.com.

ADVANCE WAREHOUSE SHIPMENTS: JANUARY 9, 2014 – FEBRUARY 3, 2014

checkmark Shipments will be accepted at the advance warehouse starting January 9, 2014. Shipments received at the advance warehouse after Monday, February 3, 2014 shall be subject to a special handling fee of 30% for a late shipment.
  • Utilize the Advance Warehouse Shipping Label template for all shipments. Click here for the label template.
  • Please include the shipping code assigned to you on all shipments.

DIRECT TO EVENT SITE SHIPMENTS: FEBRUARY 8, 2014 – FEBRUARY 12, 2014

checkmark Shipments will be accepted at the event site starting February 8, 2014. Shipments received at the event site after Wednesday, February 12, 2014 shall be subject to a special handling fee of 30% for a late shipment. No shipments will be accepted at the event site after Saturday, February 15, 2014.
  • Utilize the Event Site Shipping Label template for all shipments. Click here for the label template.
  • Include the shipping code assigned to you on all shipments.
  • All direct shipments must go to the Marshaling Yard prior to delivering to the convention center. A map of the Marshaling Yard can be found by clicking here.

Event Overview

NBA All-Star Jam Session is wall-to-wall basketball fun for fans of all ages! Featuring non-stop basketball action, where fans can shoot, slam, dribble and drive all day, compete against their friends in skills challenges, and collect FREE autographs from NBA and WNBA players and legends. Jam Session allows fans to create their own unique All-Star experience!

In addition to appearances by top NBA players, celebrities, mascots and dance teams, Jam Session’s Center Court plays host to a variety of basketball competitions, including the Sprint NBA All-Star Celebrity Game and the official NBA All-Star Practice.

New Orleans Pelicans players, Anthony Davis, Tyreke Evans, and Austin Rivers will serve as Ambassadors for the four-day event, which will transform the Ernest N. Morial Convention Center into the world’s largest interactive basketball theme park.

NBA All-Star Jam Session is non-stop NBA All-Star entertainment for all ages!

Location

New Orleans Ernest N. Morial Convention Center
OSA logo
900 Convention Center Boulevard
New Orleans, LA 70130

Event Dates

Thursday, February 13: 4:00pm - 10:00pm
Friday, February 14: 4:00pm - 10:00pm
Saturday, February 15: 9:00am - 10:00pm
Sunday, February 16: 10:00am - 10:00pm

Tickets

Tickets start at $10 and go on sale in December.

Center Court Events

Follow Us

Follow the NBA on Facebook (facebook.com/jamsession) or Twitter (@NBAJamSession)

Official Event General Contractor

The NBA has secured OSA International, Inc. ("OSA") as the official event general contractor, and as the preferred labor and rental equipment provider for the event. OSA is here to help each partner have a successful event. During load-in, load-out and show days, there will be an OSA Service Desk on the show floor, where you may stop by with any needs or questions. Any and all issues, including but not limited to charges and material handling, must be resolved on-site. Service Desk hours of operation are available in the Schedule section of this Exhibitor Guide.

OSA logo

OSA International, Inc.
Lindsay L. Dreyer, Exhibitor Services Manager
ldreyer@osacorp.com
6275 S. Sandhill Rd., Suite 500
Las Vegas, NV 89120
Phone: (702) 547-7222
www.OSAcorp.com

Exclusive & Required Service Providers

Schedule

February 2014 Calendar

General Information, Policies and Cut-Off Dates

Americans with Disabilities Act

Compliance with the Americans with Disabilities Act (ADA) is a legal requirement for public facilities. This law became effective in January 1992. It requires access for disabled persons at convention centers, and as necessarily follows, floor exhibits. It is the responsibility of the exhibitor to be aware of, and be in compliance with the rules set forth in this Act.

Exhibitors are encouraged to provide exhibits that are accessible to all attendees. In the absence of accessibility, each exhibitor must assume the responsibility for making alternative arrangements to serve the needs of persons with disabilities.


Booth Height Restrictions

The design of any individual booth or structure shall not exceed 12' in height unless previously approved by the NBA. Please submit scaled drawings of all structures to Lindsay L. Dreyer (ldreyer@osacorp.com), for approval.


Credentials

All persons seeking entrance to Jam Session must have a credential or ticket, no exceptions. Credentials provide event access to accredited working individuals. The bearers of credentials must be on specific assignment (as an employee or an exhibitor) for the event. The NBA has sole discretion to grant or deny requests for credentials. Unauthorized use of a credential subjects the bearer to expulsion from Jam Session and possible prosecution for criminal trespassing.

The Credential Center's location within the New Orleans Ernest N. Morial Convention Center, contact information and hours of operation shall be forthcoming. Please check back at a later date. Updates will be posted to http://online.osacorp.com.


Electrical Services

The New Orleans Ernest N. Morial Convention Center provides electrical services on an exclusive basis, and is responsible for supplying all electrical labor to each exhibit and/or production. This work covers the installation of electrical cords and cables, lighting fixtures, transformers, electrical distribution equipment, etc. All on-site assembly, modifications, repair or removal of electrical equipment or apparatus is to be accomplished by MCCNO electricians.

* All electrical cords must be installed prior to carpet installation.

To ensure that utilities are properly placed, the facility needs a floor plan of the exhibit area showing where the outlet locations, including watts or amps and voltage, should be placed. This plan should accurately reflect the services ordered and should be submitted with the order. If a floor plan of the booth is unavailable, please sketch one using the grid on the Utility Locations form (Click here.)

Click here for the Electrical Service order form. Click here for the Payment Authorization form. These forms should be submitted directly to the New Orleans Public Facility Management, Inc. ("NOPFMI").


Equipment Use

Due to OSHA regulations and liability issues, OSA does not lend out any equipment, including ladders and rigging and fall restraints, for use by exhibitors.

The operation or use of motorized or mechanical equipment, such as lifting equipment for installation of booth structures or signs, material handling equipment, scooters and carts, is not permitted by exhibitors or their appointed contractors. All lifts, scooters, pallet jacks and dollies must be provided by the official service provider.

OSA equipment, including scooters and carts, is for use by OSA employees only, and should not be taken for exhibitor use. Customer acknowledges that the show site and surrounding areas are active work zones. Customer, its agents, employees and representatives are present at their own risk.


Event Displays

All event displays, elements and equipment must remain in the exhibitor’s allotted space and may not extend into the aisles or other event areas. This includes all signs, banners, etc. All interaction between exhibitor representatives or displays and event attendees must take place within the allotted exhibit space and may not extend into the aisles. Exhibitor representatives wearing distinctive costumes or carrying banners or signs separately, or as part of their attire, must remain in their allotted space.


Exhibition Services

"Exhibition Services" refers to the rental of tables, chairs, furniture, drape, carpet, and other furnishings. These services should be ordered through OSA International, Inc. Please refer to the Exhibitor Furnishings Guide & Rate Sheet (click here) for rates and more information. Click here for the Exhibitor Furnishings order form.


Fire Regulations

• The Licensee, its employees, agents, exhibitors, contractors and all other personnel shall comply with all federal, state and local fire codes which apply to places of public assembly.

• No furnishings, decorations, or other booth objects can obstruct exits, access to exits, or visibility of emergency exits. The path of travel to exits may not be blocked by furniture or any other movable object(s).

• Access to fire detection and suppression systems, heating, ventilation and air-conditioning vents, emergency phones, lighting fixtures and controls shall not be covered or obstructed at any time for any reason. Exit signs and fire hose cabinets must remain visible and unobstructed at all times.

• No portion of the entrances, exits, corridors, passageways, halls, lobbies, stairways, escalators, aisles, driveways, sidewalks, ramps or other common areas shall be obstructed or used for any other purpose than ingress and egress. All doors shall have a clearance of at least ten feet (10') on both sides with no physical obstructions. All exit doors shall remain unlocked during the Event.

• All combustible materials used in exhibit construction, including decorations, drapes, signs, banners, table coverings and skirts, carpeting or similar decorative materials used must be treated with an effective flame retardant to the satisfaction of the New Orleans Ernest N. Morial Convention Center and the fire marshal and are subject to inspection and field flame testing. Only non-combustible materials or fire-retardant wood may be used for exhibits, scenery or props.

• No open-flame lighting devices may be used in the convention center. Proper precautions must be made to prevent ignition of combustible materials. Prior written approval of the New Orleans Ernest N. Morial Convention Center is necessary, and a Fire Watch may be required.

• Flammable liquids (kerosene, gasoline, mineral spirits, ether, etc.) are prohibited within the convention center.

• Substances of an explosive nature such as fireworks, Class A explosives or Class B explosives are prohibited within the convention center, without prior written approval from the New Orleans Ernest N. Morial Convention Center and the New Orleans Fire Prevention Division. A Fire Watch is required.

• Use of flammable compressed gas cylinders is strictly controlled within the facility and generally prohibited. The convention center does not allow heavier-than-air gases (propane, butane) or liquefied petroleum gas (LPG) to be used or brought into the MCC. Natural gas is available from the New Orleans Ernest N. Morial Convention Center upon request.

• Compressed gases are not allowed inside the convention center in other than approved containers. Non-flammable compressed gas cylinders must be secured to prevent toppling. Only a one-day supply will be allowed in the display area. No storage of compressed gases is allowed in the convention center. Wherever compressed gases are used in a booth or display area, a "CAUTION" sign must be posted. The amount of compressed gas used in the booth or display area must have prior approval from the New Orleans Ernest N. Morial Convention Center.

• Enclosed booths may require Fire Watches, electrical ventilation, smoke detection devices, fire extinguishers, multiple exits, etc. as required by fire prevention officials.


Flame Retardancy

All materials composed of combustible material (fabric, wood, paper, foam board, etc.) shall be treated for flame retardancy and meet the satisfaction of local codes and the New Orleans Fire Department.

A valid Certificate of Flame Retardancy must be available on-site and presented upon request. Certificate(s) must be forwarded to OSA 60 days prior to load-in.

Inherently flame-retardant materials do not need to be treated. All materials and/or fabrics that do not pass fire inspection(s) must be removed and replaced at the exhibitor's expense.


Food and Beverage Hospitality

The New Orleans Ernest N. Morial Convention Center is the exclusive food and beverage supplier in the building. All food and beverage items, including bottled water, must be purchased through MCCNOFB.

Please note that the NBA must approve any hospitality service/catering, including any food and beverage samples, within the exhibit space. Such requests should be submitted to Exhibitor’s NBA account manager thirty (30) days prior to the event.

Click here to view the Booth Catering Menu Guide. Click here for the Booth Catering order form. This form should be submitted directly to the Morial Convention Center New Orleans Food and Beverage Department (MCCNOFB).


Hanging Signs

OSA is responsible for supervision, assembly, installation and removal of all hanging signs. Exhibitors must have a representative in the booth to oversee the assembly, installation and removal of signs. More information may be found in the Labor and Rigging heading below.


Insurance

Prior to renting equipment or using any services by OSA International, Inc., non-official contractors are required to provide a valid Certificate of Insurance inclusive of all coverages and guidelines listed below.

COVERAGE

General Liability Coverage
• Comprehensive general liability, including contractual liability and products liability with completed operations, with combined single limit minimum of Two Million Dollars ($2,000,000.00 US) per occurrence.
• General liability coverage should be primary and non-contributory
• General liability limit should apply per project

Workers' Compensation
• Workers’ compensation insurance, including employer’s liability, which complies with the applicable workers’ compensation laws governing the contractor and all employees working for the contractor with coverage minimum of One Million Dollars ($1,000,000.00 US) for each of the following: each accident, policy limit – disease, each employee – disease.

Waiver of Subrogation on General Liability and Workers' Compensation
Automobile Liability Coverage
• Automobile liability insurance, including all owned, non-owned, and hired vehicles used in conjunction with this project for bodily injury or property damage with combined single minimum of One Million Dollars ($1,000,000.00 US) per occurrence.

GUIDELINES AND REQUIREMENTS

• EACH OF NBA ENTERTAINMENT, NBA PROPERTIES, INC., OSA INTERNATIONAL, INC. AND THEIR AFFILIATED COMPANIES AND EACH OF THEIR RESPECTIVE OFFICERS, REPRESENTATIVES, AGENTS, AND EMPLOYEES MUST BE NAMED AS ADDITIONAL INSURED.
• Insurance carriers must have at least an A rating in the Best Guide.
• Said policies shall provide that such insurance shall NOT be canceled or changed in any material way except upon thirty (30) days prior written notice to OSA International, Inc.
• Certificates must be sent from the client’s insurance company. Any certificates sent directly from the client will not be accepted.
• A general liability policy alone is not acceptable.
• The certificate must reflect current annual policies covering the job or lease term.
• The amount of the policy coverage and the related deductible must be noted on the certificate.
• The certificate must be received and approved by OSA International, Inc. in advance of any rentals.
• Out-of-country rentals must provide all of the above including an international certificate.
• If renting equipment, OSA International, Inc. must be named as a LOSS PAYEE and ADDITIONAL INSURED. Property coverage must be an All Risk or Special Property form for perils covered on a replacement cost basis.
• The certificate must indicate coverage for EQUIPMENT RENTED FROM OTHERS and in control of the lessee.

SUBMISSION DEADLINE

An original certificate(s) must be received by the Certificate Holder at the address listed below by January 1, 2014.
Information Related to this Event
2014 NBA All-Star Jam Session
Booth Name: ____________________________
New Orleans Ernest N. Morial Convention Center
February 13-16, 2014

Certificate Holder Address
OSA International, Inc.
c/o Victoria Lenhart
537 N. Edgewood Ave.
Wood Dale, IL 60191
(630) 227-1008 Ext. 111


Internet and Network Connectivity

The New Orleans Ernest N. Morial Convention Center provides internet and network connectivity services on an exclusive basis.

To ensure that utilities are properly placed, the facility needs a floor plan of the exhibit area showing where the internet services should be placed. This plan should accurately reflect the services ordered and should be submitted with the order. If a floor plan of the booth is unavailable, please sketch one using the grid on the Utility Locations form (Click here.)

Click here for the Internet and Network Connectivity order form. Click here for the Payment Authorization form. These forms should be submitted directly to the New Orleans Public Facility Management, Inc. ("NOPFMI").


Labor

Labor may be ordered through OSA. To ensure labor availability, all calls must begin at 8:00 am. A representative from the exhibitor and/or contractor must go to the OSA Service Desk to check in and out labor. For labor rates, please refer to the Labor order form (click here).

In order to ensure staff is available, on-site labor requests/additions must be requested by the exhibitor at the OSA Service Desk at least 24 hours in advance.

CANCELLATIONS
Labor orders cancelled within 48 hours of call time will be charged the daily minimum call for each employee.

RIGGING LABOR
• Standard rigging crews consist of three riggers. Six hour minimums apply to all rigging labor calls.
• A one hour meal period must be given no less than three hours, or no more than five hours after the call begins, or after the last meal period. In lieu of a one hour meal break, the employer may provide a hot meal, in which case the workers will suffer no loss of time on the payroll. Workers will be given one half hour on the clock to eat the meal.
• An employee not given an eight hour rest period between calls will return to work at the turnaround rate until an eight hour rest period is granted. At no time can a worker be replaced by another worker to avoid overtime and/or penalties.

STAGEHAND LABOR
• Stagehand labor includes carpentry, theatrical properties, audio, video, special effects, displays and pipe and drape.
• Eight hour minimums apply to all stagehand labor calls.
• A one hour meal period must be given no less than three hours, or no more than five hours after the call begins, or after the last meal period. In lieu of a one hour meal break, the employer may provide a hot meal, in which case the workers will suffer no loss of time on the payroll. Workers will be given one half hour on the clock to eat the meal.
• An employee not given an eight hour rest period between calls will return to work at the turnaround rate until an eight hour rest period is granted. At no time can a worker be replaced by another worker to avoid overtime and/or penalties.

FORKLIFT OPERATORS
• A forklift is required for moving equipment and materials weighing 200 pounds or more. A standard forklift is capable of handling up to 5,000 lbs. Special needs should be directed to OSA.
• Forklifts and operators are charged on an hourly basis. There is a four hour minimum on all forklift calls.
• This service is available for the assistance of moving freight within exhibit areas.
• This service is not for moving freight between the loading docks and exhibit areas. Material handling fees cover this type of freight movement.


Load Out

During load-out, many crews are working to dismantle exhibits and to clean-up and remove trash. Because the event site becomes a construction zone again, exhibitors should take great care to safeguard any valuables. Please refer to the Security heading below for information on securing dedicated security services.

The tear down and load out times are very important at this event, and all exhibitors must comply with the scheduled times. OSA will not be responsible for any valuables, consumables, displays, equipment, etc. that are left on the event floor after the following times:

• 12PM TUESDAY, FEBRUARY 18, 2014

Such materials will either be discarded or collected by OSA (forced freight). The exhibitor is responsible for all charges relating to forced freight.

Marshaling Yard and Deliveries


All trucks carrying inbound freight are required to check-in at the Marshaling Yard and submit a certified weight ticket before unloading at the convention center. Lot H, on the Southeast (front) side of the convention center, will serve as the Marshaling Yard.


Material Handling

OSA will manage and handle all shipment(s) to the event site and the advance warehouse. Freight shipments and packages must be consigned through OSA. Exhibitor guarantees payment to OSA International, Inc. in the event that any third party acting on behalf of the exhibitor fails to pay such charges. Exhibitor accepts responsibility for payment of OSA’s charges for handling any such shipments. All questions pertaining to the classification of rates, charges, weights, or materials used to determine handling charges shall be submitted at the on-site OSA Service Desk prior to arranging payment at the event. Complaints received after the said period shall be considered waived and payment of invoice shall be in full. Please refer to the Material Handling order form for rates and more information (click here).

Exhibitor must adhere to rules, guidelines, procedures, and directions provided by OSA to control traffic in and out of the event site, to control the docks, to keep aisles clear, and to provide efficient operations for the event.

OSA will act as an agent to the exhibitor, and not as a bailee or shipper, and as an agent, any employee of OSA International, Inc. is able to sign a delivery receipt, bill of lading, or other document(s) in connection with the receipt, handling, storage, and reloading of the exhibitor’s shipment(s).

The exhibitor is responsible for expediting the removal of materials from the event site. OSA will have the authority to hire alternate carriers for the exhibitor’s shipment(s) if the carrier originally designated does not remove the shipment in the time designated. If no disposition of materials has been made, OSA will be authorized to take exhibitor’s materials to a warehouse to await shipping instructions. The exhibitor shall be responsible for delivery, storage, and handling fees.

The exhibitor shall indemnify, hold harmless, and at the request of OSA, shall defend OSA against any loss, cost, damage, expense, claim, demand, or liability (including reasonable cost of investigation and reasonable attorney’s fees) related to injury to person(s) (including death), or damage to property caused by the negligence or willful misconduct of the exhibitor and the exhibitor’s employees, agents, and/or representatives, at the event to which this authorization relates.

Claim for loss or damage must be submitted to OSA by the close of the event. No action or suit shall be brought against OSA International, Inc. after 60 days following the close of the event. In the event of dispute between the exhibitor and OSA relating to any loss or damage of materials, the exhibitor shall not withhold payment of any amount due to OSA for any offset against the amount of alleged loss or damage. Exhibitor shall make full payment prior to service being provided.


Non-Official Contractors

Exhibitors intending to use a contractor other than OSA must provide the contact information for both the exhibiting company and the non-official contractor. Non-official contractors must furnish the names, addresses and telephone numbers of key executives for emergency contact to OSA. Click here to download a .PDF form of the Request to Use Non-Official I&D Contractor form.

Non-official contractors are required to use the exclusive and required service providers. Non-official installation and dismantle contractors may provide their own labor and supervision, with the exception of rigging labor. Non-official contractors are only allowed on the exhibit floor during exhibitor load-in hours, which can be found in the Schedule section of this Exhibitor Guide. All personnel must be properly credentialed at the show site.

Non-official contractors must submit proof of adequate insurance in the form of an original copy of the Certificate of Insurance listing OSA International, Inc. as additional insured. This certificate is to be furnished by their broker to the certificate holder address by January 1, 2014. This must include a copy of non-official contractor’s Workers’ Compensation insurance. Certificate limits, guidelines and requirements Certificate(s) of Insurance are listed in the Insurance heading above.

If the exhibiting company fails to comply with any or all terms above, the non-official contractor will not be permitted to service the exhibit, and OSA must be hired for installation and dismantle labor. The non-official contractor will only be allowed to provide supervision.


Payment

The exhibiting or media company must complete a Credit Card Authorization form, which you can be downloaded in .PDF format here. This form is required even if all services are paid for by check. All orders must be approved and paid for in advance, prior to load-in. Any additional on-site orders must be paid in full prior to load-out. OSA will use the Credit Card Authorization for all unsettled on-site charges at the close of the event.

Payments by check should be made payable to OSA International, Inc. Checks must be drawn on U.S. Bank, U.S. Funds Accounts only. If a check is returned, the exhibiting company is liable for the returned check plus a service charge of $25.00.

OSA accepts American Express, Visa, Discover and MasterCard. If a credit card is declined, standard floor pricing prevails and a $25.00 service charge will be added.

EXHIBITOR APPOINTED CONTRACTORS
The exhibiting company or media company is ultimately responsible for payments of charges incurred. In the event that the third party does not make payment prior to the close of the event, such charges will be presented to the exhibiting or media company for payment.

ALL INVOICES MUST BE SETTLED BY THE EXHIBITING OR MEDIA COMPANY BY THE CLOSE OF THE EVENT.

If the third party payer requires that OSA International Inc. fax an invoice from the event site, a $15.00 service fee will be added.


Permits

Certain events, exhibits, displays and activities require licenses and/or permits, such as: cooking, food and beverage sampling, liquid or fueled vehicles, pyrotechnics, lasers, antique dealing, sales and use tax, tents or canopies. OSA will advise exhibitors on whether their booth setups and activations require any licenses and/or permits, provided exhibitors submit plans to OSA including a description of events taking place at the booth and detailed drawings of the exhibit space.

The Licensee is solely responsible for applying for and obtaining any required license or permit.


Plumbing Services

The New Orleans Ernest N. Morial Convention Center provides plumbing services on an exclusive basis, including the installation and connection of compressed air, water and drain lines, steam and natural gas for all exhibits and productions.

To ensure that utilities are properly placed, the facility needs a floor plan of the exhibit area showing where the plumbing outlets should be placed. This plan should accurately reflect the services ordered and should be submitted with the order. If a floor plan of the booth is unavailable, please sketch one using the grid on the Utility Locations form Utility Locations form (Click here.)

Click here for the Plumbing, Compressed Air, Gas, Water and Steam order form. Click here for the Payment Authorization form. These forms should be submitted directly to the New Orleans Public Facility Management, Inc. ("NOPFMI").


Privately Owned Vehicles "POV's"

POV’s wishing to unload/load must first report to the Marshaling Yard, where they will be issued a dock pass. Once a POV is directed to the loading dock, the vehicle will be allowed 20 minutes to unload/load. At the conclusion of the 20 minutes, the vehicle must exit the loading dock area. The unloading/loading of any materials from a POV may only be done at the loading dock. An exhibitor may move materials that can be carried by hand, by one person in one trip, without the use of dollies, hand trucks, or other mechanical equipment.

Loading and unloading through the lobby glass doors is prohibited.

Any vehicles illegally parked will be ticketed and towed at the owner’s expense.


Rigging

Rigging constitutes any article and/or item suspended from the structural steel in the venue.

OSA provides rigging services on an exclusive basis. All rigging requests and orders must be placed through OSA. Rigging orders must be received by January 10, 2014 for incentive rates. Base rates for approval apply to all orders/payments received after the January 10 deadline, and require a deposit. Revisions and/or changes received after January 10 are subject to the base rates.

• A scissor lift or boom lift is necessary for all rigging calls at the facility. Lift rentals do not include labor.
• The Ernest N. Morial Convention Center only authorizes the official event general contractor, OSA, to rig within the facility.

Rigging labor rules and regulations can be found in the Labor heading above. A complete rigging order consists of a Rigging plot, Rigging order form, Lift order form and Labor order form. The Rigging order form is availabile in .PDF form by clicking here and the Lifts order form is availabile in .PDF form by clicking here.


Safety

For the safety of everyone, OSHA regulations must be adhered to at all times. OSA will not be responsible for injuries caused by improper safety practices. Exhibitors shall be responsible for the safety in their area.

During move in and move out, individuals under the age of 18 are prohibited from being on or around the show floor. Show sites during these times are similar to a construction zone and considered to be hazardous. OSHA regulations prohibit minors from being present in a hazardous work environment.

RISK MANAGEMENT
A representative from each exhibitor must be available for risk management walkthroughs. OSA and/or your NBA representative will contact Exhibitors with the more information on scheduled walkthrough.

SAFETY GUIDELINES
• Only authorized personnel and employees are allowed on the show floor during load-in and load-out; all others are prohibited.
• The event site is an active work zone.
• All exhibitors and attendees enter the show floor at their own risk. Exhibitors and attendees should not enter the dock/yard areas.
• Stay clear of heavy machinery.
• Never stand on furniture.
• Wear closed-toe shoes.
• Clean up or report spills.
• Keep aisles free and clear of any and all debris.
• Practice good housekeeping.
• Check electrical cords for damage.
• Protect valuables at show site.
• Report any fires immediately.

IF YOU NOTICE ANYTHING UNSAFE PLEASE CONTACT AN OSA EMPLOYEE IMMEDIATELY.


Sampling, Promotional Giveaways and Marketing Materials

The NBA Premiums Group has established an infrastructure to manage promotional product development, delivery and customer service for partners. This group sources premiums directly from a variety of suppliers both inside and outside of the United States. Sharing resources from global business relationships has allowed the group to build a comprehensive global network of companies and factories.

The NBA Premiums Group pricing typically matches or beats partner vendor prices, and in programs sourced directly through the NBA Premiums Group there is no royalty fee. All other cobranded premiums must be approved and licensed by the NBA prior to production and will be subject to our normal royalty rates. Partners are encouraged to call the NBA Premiums Group with questions and inquire about opportunities to work together and secure the best pricing available for future premium promotions. Contact your NBA account manager with questions.

TOP ADVANTAGES TO WORKING WITH THE NBA PREMIUMS GROUP
• Competitive pricing on quality merchandise
• Royalty free product
• Quicker approval process
• In-house R&D department
• Direct correspondence with premium representatives
• Outstanding customer service

* Although all partners and exhibitors are encouraged to take advantage of the NBA Premiums Group's resources, below are guidelines for those that choose to produce premiums via their own promotional company.

GUIDELINES FOR PARTNERS AND EXHIBITORS WORKING WITH THIRD PARTY VENDORS
• All promotional products at Jam Session must be approved by the NBA Premiums Group prior to load-in. This includes cobranded staff outfitting, cobranded kids outfitting, and all cobranded and non-cobranded prizes/giveaways.
• A final pre-production sample of each proposed product must be submitted to the NBA Premiums Group no later than four weeks prior to the start of the event, no exceptions. The sample(s) must be exactly what will be given away including all logo marks. Samples can be sent to your account manager. If the sample is approved, the products to be distributed shall be subject to indemnification of the NBA by the partner.
• Items not approved by the NBA Premiums Group will not be permitted to be distributed at Jam Session under any circumstances.

GIVEAWAY RESTRICTIONS
• No player identified products are allowed, unless the partner can provide written player consent.
• No stickers, decals or balloons may be distributed, per building policy. Other restrictions may apply. Please contact your NBA account manager with all planned giveaways.
• No bags, caps, basketballs of any size, or official on-court gear may be given away as a promotional product or prize at Jam Session. T-shirts may only be given away under special circumstances and in limited quantities. Contact your NBA account manager for details.
• All approved merchandise must adhere to the product testing guidelines below established by the NBA.

TESTING
Seller shall meet or exceed the most stringent laws, regulations, standards and guidelines relative to product compliance and safety. Seller shall conduct third party product safety testing for all products to ensure compliance with the foregoing sentence, including, without limitation: (a) the Consumer Product Safety Act, the Consumer Product Safety Improvement Act, the Federal Trade Commission Act, and the Food, Drug and Cosmetic Act; (b) all rules, regulations, standards and guidelines issued by the Consumer Product Safety Commission, the Federal Trade Commission and the Food and Drug Administration; and (c) all laws, regulations, standards and guidelines of any country, state, province or other jurisdiction in which Seller manufactures, distributes, advertises, promotes or sells products. Records of all such testing shall be kept on file at Supplier’s corporate facility or other easily accessible location, and Seller shall permit the NBA Premiums Group and its authorized representatives, upon reasonable prior notice, to examine such records to ensure compliance with the terms of this paragraph.

SHIPPING PREMIUMS TO THE EVENT
To help us properly identify your giveaway materials and ensure they end up in the event’s distribution area, please use the sampling shipping label templates provided by OSA.

  • • If you are shipping your premiums to the advance warehouse, click here for the Advance Warehouse template.
  • Make sure to fill in the exhibitor name, shipping code and check the box by "Distro" so that the receiving department will know to deliver your premiums to the NBA's on-site Distribution Center for the event.

  • • If you are shipping your premiums directly to the event site, click here for the Event Site template.
  • Make sure to fill in the exhibitor name, shipping code and check the box by "Distro" so that the receiving department will know to deliver your premiums to the NBA's on-site Distribution Center for the event.

Please see the "Shipping" section for dates and fees. Once shipped, exhibitor must notify OSA of the number of boxes being sent.

DISTRIBUTION OF PREMIUMS
Unless prior arrangements have been made, all distribution of items must take place within the allocated exhibit space, and may not extend into the aisles or other areas of the show floor. The distribution of any item that interferes with the activities in, or obstructs access to neighboring exhibits, or that impedes the flow of traffic in the aisles is prohibited.

Exhibitors may keep a one-day supply of marketing materials, giveaways, product and/or literature within their exhibit area. However, exhibitors may not store such materials behind their exhibit area. Product giveaways and samples may be stored in the event’s distribution area during the event. Prior arrangements must be made with both the NBA and OSA. Neither the NBA nor OSA will be held accountable for lost or damaged items stored in this area.


Security

The NBA will provide general event security coverage throughout the event and during load-in and load-out. Exhibitors are responsible for safeguarding their exhibits, goods, materials, equipment, etc. at all times. Please contact Kelley Hardwick (khardwick@nba.com) at NBA Security if you wish to have dedicated security services.

The NBA and OSA are not responsible for unattended items left in exhibit areas.

INSPECTION
The NBA will conduct an event security inspection of the entire venue from 11:00 pm Wednesday, February 12 to 7:00 am Thursday, February 13, 2014. All personnel will be required to leave the show floor. Non-essential equipment, empty cases, crates, forklifts, garbage, etc. must be moved off of the event floor by the start of the inspection. During the inspection period, NO deliveries will be accepted and there will be NO access to the show floor.

SCREENING
All persons entering the convention center after the event security inspection, included but not limited to fans, media, sponsors, exhibitors, and working staff will be subject to a security screening. Be advised that no bags, backpacks, large purses, or briefcases will be allowed into the event.

Questions regarding security or any security requirements should be forwarded to Dan Sidders. He is reachable by e-mail at dsidders@csc-usa.com or by phone at (321) 214-0043 (office) or (407) 448-6918 (cell).


Shipping

OSA will provide a shipping code to each exhibitor. All shipments must include the shipping code on the label or they will be held in storage at the event site. Material handling orders received without credit card information will not be processed. If you have multiple areas within the convention center (i.e. a booth on the show floor and a hospitality area in a meeting room), please label your shipments in detail to ensure they are delivered to the correct location. Shipping label templates are available online. Click here for the Advance Warehouse label template and click here for the Event Site label template. Make sure to fill in the exhibitor name, shipping code. If you are shipping premiums, check the box by "Distro" so that the receiving department will know to deliver your premiums to the NBA's on-site Distribution Center for the event. If you are shipping tools and construction materials for your exhibit, check the box by "Show Floor" so that the receiving department will know to deliver your shipment to your area on the show floor. And if you are shipping supplies for a meeting room, please check the box by "Room" and enter the appropriate room number so that the receiving department will know to deliver the shipment to that room.

The New Orleans Ernest N. Morial Convention Center does not have facilities for receiving exhibit materials prior to the move-in date; therefore, pre-show warehousing is available at the advance warehouse. Shipments will be accepted at the advance warehouse beginning January 9, 2014, until February 6, 2014. Any shipments received at the advance warehouse after Monday, February 3, 2014 shall be subject to a special handling fee of 30% for a late shipment. Uncrated van line, pad wrapped, or specialized equipment will NOT be accepted at the advance warehouse.

Shipments will be accepted at the event site beginning February 8, 2014, until February 12, 2014. Any shipments received at the event site after Wednesday, February 12, 2014 shall be subject to a special handling fee of 30% for late shipment. Direct shipments will be accepted during exhibitor load-in hours only. All direct shipments must go to the Marshaling Yard prior to delivering to the convention center. Early shipments will be refused. No shipments should be sent directly to the event site prior to Saturday, February 8, 2014 or after Saturday, February 15, 2014.

An outbound bill of lading must be completed and turned in at the OSA Service Desk, prior to load out.


Shipping Crate Removal and Storage

OSA provides storage of your crates and other packing materials during the event, provided you affix an "Empty" label to them. "Empty" labels will be available at the OSA Service Desk. OSA’s floor crew will remove the "Empties" from the show floor to an off-site storage location and return them to your exhibit area at the end of the event.

Do not store merchandise and/or tools that you will need during the event in crates or cartons marked for empty storage.


Smoking

Smoking is prohibited at all times in all areas of the convention center, including exhibit halls, lobbies, food service areas, public and service corridors, restrooms and telephone banks.


Sound Levels

Exhibitors may use sound equipment in their area as long as the sound level does not disrupt the activities of neighboring areas. At no time will an exhibitor be allowed to exceed 85 decibels at the outer edge of their exhibit space. Show management reserves the right to adjust any equipment in violation of this clause.


Staffing

Exhibitors are responsible for staffing their dedicated display area each day for the full event hours. Please note that each area should be "show ready" one hour prior to the scheduled opening each day.


Stagehands

Stagehands are exclusively responsible for all scenic, freight and audio/visual set ups and operations. Stagehand labor may be ordered through OSA. Stagehand labor rules and regulations can be found in the Labor heading above.


Telecommunications

The New Orleans Ernest N. Morial Convention Center provides telecommunications services on an exclusive basis, and is responsible for the installation of telecommunications equipment including telephone line connections whether originating or terminating in the MCCNO.

To ensure that your utilities are properly placed, the facility needs a floor plan of your area showing where the telephone lines should be placed. This plan should accurately reflect the services you order and should be submitted with your order. If a floor plan of the booth is unavailable, please sketch one using the grid on the Utility Locations form (Click Utility Locations form (Click here.)

Click here for the Telecommunications order form. Click here for the Payment Authorization form. These forms should be submitted directly to the New Orleans Public Facility Management, Inc. ("NOPFMI").


Vehicle Displays

The NBA must pre-approve all vehicles to be displayed. If approved by the NBA, all regulations of the MCC Public Safety Department must be followed:

Non-flammable protective covering must be placed under display vehicles to prevent stains. Any fuel-powered vehicle must have the smallest possible amount of fuel, not more than 1/8th of a tank, or ten gallons, whichever is less. The gas cap must be locked or sealed by tape and all batteries must be disconnected. One key to the vehicle must be kept at the OSA Service Desk.


Vendor Diversity

The NBA All-Star Vendor Diversity Program has been providing opportunities to qualified minority-owned, woman-owned and other diverse vendors (M/WBEs) to participate in the NBA All-Star procurement process for over a decade.

In conjunction with local community groups and certifying agencies, the NBA invites local M/WBEs to register for the program. Qualified applicants are included in the program’s Vendor Guide. This guide is the central source for the NBA and its partners seeking locally supplied goods and services.

The Vendor Guide can be found online at: http://www.nba.com/allstarvendordiversity/vendor_guide.html.